14th Jan 2016
Shared Server Disruption
On Sunday January 10th at 11:00pm PST during our regular maintenance updates two shared hosting servers crashed. A perfect storm of sorts. We recovered the servers manually and restored all websites as quickly as possible.
All restorations have been completed. However, about five former RECE CMS / WebJuris customers, who have not yet ...
13th Jan 2016
Server Update: Restoration
Good morning. We are happy to announce that we have been performing restorations on the two affected servers. While are still addressing some minor issues with Adobe ColdFusion, Railo and SSL enabled websites most sites are restoring without a problem.
At this time we can announce that a good majority of websites will be restored today. We do not ...
11th Jan 2016
EPhost Server Update: Restoration
After working several hours to debug the issues with the two failed servers we started a process called a “bare metal restore” of the servers very early this morning (01/11). The process is slow as 10,000’s of backup files are pulled from the backup repository, decompressed and decrypted. The process completed late this afternoon. ...
11th Jan 2016
EPhost Server Update
During routine scheduled maintenance last night two of our Windows shared hosting servers and a MySQL database server have failed and are currently down. These servers host shared hosting customers though some dedicated server customers utilizing the shared MySQL database server are also affected. Only select customers using these servers are ...