Microsoft Exchange ActiveSync (formally known as EPhost Push Email) is available as an optional add-on to your email account. Unlike the other synchronization methods, Microsoft ActiveSync uses direct push technology to sync email, calendars, and contacts to your EPhost Webmail Account. Once you have purchased and activated the Microsoft Exchange ActiveSync subscription your device will need to be configured. Please read the Microsoft ActiveSync Setup article BEFORE enabling on your device.
NOTE: You will want to use a free application called Touchdown for your Android as EPhost Push Email does not support the native Corporate Calendar or E-mail applications for the Motorola Droid, Droid 2, and Droid X. This is because it does not follow Exchange Activesync Standards.
In order to connect your Android device to the EPhost Push Email service perform the following steps:
- On your Android device, access the Settings menu.
- Access Accounts & Sync.
- Navigate to Add Account.
- Select Corporate.
- Enter your e-mail address and your password and select next.
- For Domain\Username use the following format \example@mydomain.com.
- Your password should automatically be entered. If not, enter it now.
- For the Exchange Server, enter the URL of your web interface (mail.ephost.com)
- If you do not want to use our mail.ephost.com and would prefer to use mail.YOUR_DOMAIN.com you will need to disable SSL. Ensure that Use Secure Connection (SSL) is unchecked.
- Select Next and configure your personal preferences for the frequency and amount of data to synchronize.
- Press Next again, and configure your name as well as the connection name and select Done.
NOTE: if you are prompted to "delete items from your phone" when enabling contacts and calendars please only do so if you understand the ramifications. Your existing contacts and calendar items would need to be in your EPhost Webmail account ALREADY. Otherwise, do not delete your local contacts and calendar items. You may get a warning about "duplicates", but it is okay. To remove the duplicates you can simply remove the Microsoft ActiveSync Email Account and setup again. Many phones handle the duplicates well and it may in fact be ideal. See the "Microsoft ActiveSync Setup - Read First" article first.
Your Android powered device is now setup to synchronize data using EPhost Push Email.
Also See: Microsoft ActiveSync KBs | Email Settings POP3 / IMAP | Check Email Online (Webmail) | Email Troubleshooting
Contact Support
If you are still having issues, please contact us for further help.
1-877-EPHOST1 | support@ephost.com
