A nameserver is a specialized server on the Internet that handles queries or questions from your local computer, about the location of a domain name's various services. A great simple way to think about name servers is using a phone book or the post office analogy.
EPHost maintains multiple nameservers depending on the Hosting Plan you have chosen. You may also refer to our KB article on "Important IP Addresses" which has the following information and more.
General (Shared Services Plans)
Nameserver 1 : NS1.EPHOST.COM
Nameserver 2 : NS2.EPHOST.COM
Nameserver 3 : NS3.EPHOST.COM
Nameserver 4 : NS4.EPHOST.COM
EPhost Linux (cPanel) or Windows (Plesk) Plans
Name Servers are specific to the shared server you are using. Please see your account Welcome Email for details or contact support if you no longer have a copy of it.
Nameserver 1 : NS1.SERVER-ID.EPHOST.COM
Nameserver 2 : NS2.SERVER-ID.EPHOST.COM
* Replace "SERVER-ID" with the ID of the server you are using. e.g. 163, 164, 167, 168, 169
NOTE: to locate your server id, you can follow the directions in the KB article 'Where can I find my IP address"
Important Note:
If you are updating your domain name to use EPhost name servers, and you have existing email accounts associated with that domain, you will need to create new corresponding email accounts in your hosting account here before updating name servers. Otherwise, if this step is skipped, loss of email will result. If you need help setting up the new email accounts, please contact support@ephost.com and our support staff will assist you. In this case, please make sure you do not make this change until you have first setup your email accounts (if applicable).
Also See: Domain & DNS KB articles | Email Settings POP3 / IMAP | Check email online | Email Troubleshooting | Adding an email to your hosting account WINDOWS / LINUX
Contact Support
If you are still having issues, please contact us for further help.
1-877-EPHOST1 | support@ephost.com
